Wound Care FAQs

Find answers to common questions about our tailor-made wound care services and how to book an appointment.

What is wound dressing?
Wound dressing involves covering and protecting a wound to promote healing and prevent infection.
Do you manage emergency cases?
No, we do not handle emergencies. Please visit your nearest hospital for immediate care.
How can I book an appointment?
Appointments can be scheduled via phone, WhatsApp, or our online booking system.
Why are appointments limited?
To ensure high-quality care, we prioritize a manageable number of patients for personalized service.
What signs indicate my wound might be infected?
Redness, swelling, warmth, pus, or worsening pain may suggest infection. Contact us or a healthcare provider if these symptoms occur.
Can I walk in without an appointment?
No, we are appointment-based to provide focused care to each patient.
How often should I change my dressing?
Dressing changes depend on the wound type, usually every 1-7 days as advised by your provider.
What should I do if my dressing gets wet or falls off?
Replace it as soon as possible with a clean dressing. Contact us for guidance if needed.
Do you offer home wound care?
Yes, we provide at-home wound inspections and dressing services in selected areas.
Do you treat chronic wounds like diabetic foot ulcers?
Yes, we specialize in managing chronic wounds with tailored dressing plans and ongoing care.
What types of dressings do you use?
We use advanced dressings like hydrogels, hydrocolloids, alginates, and antimicrobial dressings based on wound needs.
Do you provide aftercare instructions?
Yes, we offer detailed aftercare guidance and phone consultations to monitor progress.
Can I shower with a wound dressing?
Some waterproof dressings allow showering; consult with us about your specific dressing type.
What if I miss my appointment?
Please notify us at least 24 hours in advance to reschedule. Missed appointments may delay your care.
Do you accept insurance?
Currently, our services are self-pay.
Why is my wound not healing?
Delayed healing may be due to infection, underlying conditions, or improper care. Schedule a reassessment if needed.
What are the costs for your services?
Wound inspection costs RM200 per visit, with other visits starting at RM100. We also offer starter kits for self-care.
Can you manage surgical wounds?
Yes, we provide care for post-surgical wounds, ensuring proper healing and scar management.
Are there risks with professional wound dressing?
Professional care minimizes risks. However, complications like infection can occur if care instructions are not followed.
Do you manage pressure ulcers or bedsores?
Yes, we treat pressure ulcers with specialized dressing techniques and prevention strategies.

Disclaimer Section

Important Notes:

We do not handle emergencies or trauma wounds. For urgent care, visit a hospital or emergency center.
All services are by appointment only to maintain high-quality care.
Services are limited to specific areas; confirm availability during booking.
Follow all aftercare instructions to avoid complications.
Outcomes may vary depending on the severity of the wound and individual health conditions.